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Inclusive and Accessible Learning and Teaching with Generative AI

This workbook is designed for university teaching staff who want to use Generative AI to create, adapt, and review teaching materials in ways that are inclusive, accessible, and practical across disciplines.

It introduces the UDL framework, explores what an inclusive university environment looks like for students, and shows how GenAI can help staff build better materials from the outset rather than retrofit them later.

You can work directly in Copilot or another approved AI tool while using the workbook.


📚 GenAI in Academia

Generative AI can support academic staff with drafting, adapting, reviewing, and restructuring teaching materials. Used well, it can reduce routine workload and make it easier to design learning experiences that are clearer, more flexible, and more accessible for students.

Use GenAI to remove barriers, not add them.

The key question for learning and teaching is not whether AI can generate content quickly. It is whether that content helps more students participate, understand, and demonstrate learning in equitable ways.

Academic judgment remains essential. GenAI can suggest, scaffold, summarise, and transform content, but staff remain responsible for accuracy, ethics, accessibility, and pedagogic fit.

Why Inclusive-by-Design?

The Core Principle

Inclusive teaching means designing your materials, assessments, and activities so that no student needs to disclose a personal need in order to access them equitably. This is not about lowering standards — it is about removing unnecessary barriers so that every student can demonstrate what they actually know.

The University of Glasgow's Accessible & Inclusive Learning Policy (AILP) commits to exceeding the requirements of the Equality Act 2010, aiming for a learning environment where "individual interventions are the exception and not the rule." The Equality Act 2010 places an anticipatory duty on universities — the obligation to proactively remove barriers before a disabled student enrols, rather than retrofitting support after the fact.

Universal Design for Learning (UDL) Framework

UDL gives us a practical framework for inclusive design. It is built on three core principles:

The three core principles of Universal Design for Learning and their applications
UDL Principle Focus What It Means Examples
Multiple Means of Engagement The why of learning Offering choice, relevance, and connection to motivate all learners Varied examples, culturally responsive content, student choice in topics
Multiple Means of Representation The what of learning Presenting content in varied formats so every learner can access it Text, audio, visual, interactive materials; glossaries; transcripts
Multiple Means of Action and Expression The how of learning Allowing students to demonstrate understanding in different ways Choice in assessment formats, scaffolded tasks, clear success criteria

Where GenAI Fits

Generative AI tools can act as a time-saving co-designer, helping you produce multiple versions of your content without tripling your workload. Research confirms that GenAI can support UDL implementation by rapidly generating alternative formats, inclusive language checks, leveled texts, glossaries, and culturally responsive materials.

⚠️ A Note on Limitations

GenAI models are predominantly trained on Western, English-language datasets. Their outputs can reproduce cultural biases and may not reflect diverse student contexts. Always review and edit AI-generated content. Your contextual knowledge of your students is irreplaceable.

Ethical and Responsible Use of GenAI

What GenAI Cannot Do

GenAI tools are powerful co-designers, but they have important limitations that matter especially in the context of inclusion:

  • They may reproduce biases from their training data, including racial, gender, cultural, and ableist biases
  • They cannot know your students — you provide that contextual knowledge
  • They may produce culturally homogenised content that centres Western norms by default
  • They may hallucinate facts, names, or references, especially in less-documented areas
  • They raise data privacy concerns — never input identifiable student data or confidential university content

Ethical Prompt Checklist

Before sharing any AI-generated content with students, ask yourself:

Questions to ask before using AI-generated content with students
Question Why It Matters
Have I reviewed this output for accuracy? AI can hallucinate facts, especially in specialized domains
Have I checked for cultural biases or assumptions? AI often defaults to Western, English-speaking perspectives
Have I verified named references, statistics, or examples? AI may generate plausible but false citations
Have I ensured no student data was used in my prompts? Privacy and GDPR compliance requirements
Does this content reflect my academic judgement? You remain responsible for pedagogic decisions

Being Transparent with Students

The University encourages transparency about GenAI use in course design. Consider adding a brief statement to your module guide:

Example Transparency Statement:

"Some elements of this module — including glossaries, reading level summaries, 
and accessibility notes — have been created with the assistance of Generative AI tools 
and reviewed by the module coordinator. If you notice any errors or cultural 
inaccuracies, please let us know."

Prompt for Identifying AI Bias

The following text was generated by an AI tool for use in a university module.
Critically evaluate it for:
- Potential cultural biases (whose perspectives are centred?)
- Assumptions about the 'default' student (which student is implicitly imagined?)
- Any language that may inadvertently disadvantage or exclude certain groups
- Any factual claims that should be verified independently

[PASTE AI-GENERATED TEXT HERE]

This prompt uses AI to interrogate AI — a useful quality-assurance step.

Responsible use in teaching and learning

The University of Glasgow supports responsible and transparent use of Generative AI in teaching, learning, and research. In a learning and teaching context, that means using AI to assist thoughtful design rather than outsourcing professional responsibility. GenAI models are predominantly trained on Western, English-language datasets. Their outputs can reproduce cultural biases and may not reflect diverse student contexts. Always review and edit AI-generated content. Your contextual knowledge of your students is irreplaceable.

  • Be transparent: Make clear when GenAI has supported your material design or redrafting.
  • Check accuracy: Review outputs for subject correctness, clarity, and institutional alignment.
  • Protect privacy: Never place identifiable student, staff, or assessment data into public tools.
  • Keep professional control: Use AI to assist your teaching practice, not to replace pedagogic judgment.
  • Use approved tools where possible: Prefer secure, institutionally supported platforms.
  • Avoid uncritical reuse: Do not lift AI output into teaching materials without checking bias, tone, and accessibility.

Quick check before you use AI output

  • Have I checked the output against disciplinary expectations and current guidance?
  • Have I removed any confidential, personal, or assessment-sensitive information?
  • Have I reviewed this material for accessibility and inclusive language?
  • Would I be comfortable explaining how AI was used to a colleague or student?

Why design for inclusion from the start?

From retrofit to inclusive-by-design practice

Many teaching materials become inaccessible because accessibility is treated as a final compliance check rather than a design principle. GenAI can help staff build alternative explanations, clearer structure, multiple formats, and plain-language supports earlier in the process.

Inclusive design is more efficient when it is built into the first draft. GenAI is useful when it helps you generate options, not just speed.

Where GenAI can help

In practice, GenAI can help you:

  • rewrite dense slides into clearer teaching notes
  • generate alternative formats such as summaries, glossaries, or transcript-ready text
  • identify barriers in an assessment brief or online learning page
  • produce multiple versions of the same concept for different entry points into learning

Inclusive-by-design compared with retrofit practice

This table compares a retrofit approach with an inclusive-by-design approach when creating teaching materials with Generative AI.
Approach Typical staff workflow Likely student experience
Retrofit Create the main material first, then add captions, alt text, summaries, and clarifications later if time allows. Students encounter uneven access, inconsistent structure, and fewer options for engaging with the content.
Inclusive by design Use AI prompts that request clarity, structure, multiple representations, and accessibility features as part of the first draft. Students get clearer pathways into the material and more than one way to engage, prepare, and respond.

Prompt foundations for academic staff

A strong prompt tells the AI what you are trying to teach, who the learners are, what barriers you want to reduce, and what form the output should take.

These prompt ingredients are useful across disciplines:

This table describes practical prompt ingredients for academic staff using Generative AI to create inclusive and accessible teaching materials.
Prompt ingredient What to specify Cross-discipline example Useful for
Audience Who the material is for, including level and likely prior knowledge "First-year students encountering theory-heavy reading for the first time" Making explanations and examples more appropriately pitched
Teaching purpose What the material is meant to do in the learning sequence "This is a pre-seminar guide intended to prepare students for discussion" Aligning outputs with learning design rather than generic content generation
Barriers to reduce Which access, comprehension, or participation barriers to address "Reduce jargon load, add structure, and provide an alternative to a dense PDF" Embedding inclusion and accessibility from the first draft
Output format What form the response should take "Produce slide text, speaker notes, alt text, and a 150-word student summary" Generating reusable materials across different teaching formats
Quality criteria State expectations such as readability, tone, accessibility, or alignment with policy "Use plain language, clear headings, and include a short glossary for unfamiliar terms" Improving consistency and accessibility in AI outputs

📚 References and Further Reading

Policy and Framework References

  • University of Glasgow. Accessible & Inclusive Learning Policy (AILP). Available at: University of Glasgow Disability Service
  • Equality Act 2010. UK Government Legislation. Link
  • CAST. Universal Design for Learning Guidelines version 2.2. Link
  • University of Glasgow. Learning Through Assessment (LTA) Framework. Link

Accessibility and Inclusive Design

  • W3C Web Accessibility Initiative. Web Content Accessibility Guidelines (WCAG) 2.1. Link
  • WebAIM. Color Contrast Checker. Link
  • NVDA Screen Reader (Free). Link
  • Advance HE. Inclusive curriculum design. Link

GenAI and Educational Technology Research

  • Brown, T. B., Mann, B., Ryder, N., et al. (2020). Language Models are Few-Shot Learners. NeurIPS 2020. Link
  • Wei, J., Xia, C., Kozareva, Z., et al. (2022). Chain-of-Thought Prompting Elicits Reasoning in Large Language Models. NeurIPS 2022. Link
  • Liu, P., Yuan, W., Fu, J., et al. (2023). Pre-train, Prompt, and Predict: A Systematic Survey of Prompting Methods in NLP. ACM Computing Surveys, 55(9), 1–35. DOI
  • Ouyang, L., Wu, J., Jiang, X., et al. (2022). Training Language Models to Follow Instructions with Human Feedback. NeurIPS 2022. Link

EAL and Multicultural Education

  • University of Glasgow. English as an Additional Language (EAL) Support. Link
  • British Council. Understanding cultural differences in education. Link
  • QAA. Guidance on assessment of students whose first language is not English. Link

Neurodiversity and Disabilities

  • British Dyslexia Association. Style guide for creating learning materials. Link
  • ADHD Foundation. Creating ADHD-friendly learning environments. Link
  • National Autistic Society. Autism-friendly environments. Link

GenAI Policy and Ethics

  • University of Glasgow. Guidance on AI in learning and teaching. Link
  • QAA. Guidance on AI and academic integrity. Link
  • Advance HE. Responsible use of AI in higher education. Link